Our User research courses
Whether it's surveys, interviews or product testing with users, user research looks deceptively simple, 'just talk to people'... Under the surface, it's a complex, rich discipline - and that's where proper training makes all the difference, making it 'routinely discover user truths' instead.
We help people become strong insights-gatherers and decision-making helpers through courses that are both rigorous and engaging. Drawing from your existing knowledge and experience, you'll learn techniques you can apply right away to create better products and services, going beyond following steps and confidently uncovering the information your organisation needs to succeed.
Our courses, available live-online or in-person (our preferred format), adapt to how you learn best. Need to move around while learning? Prefer to be shown rather than told? Like to process things through questions? We create space for all, because we know that's how people get to mastery.
Our User Research Group Courses
Learn the basics - TasteR class
Need some basics? Our 90-minute taster session is designed for anyone curious about user research and why it’s so critical to business success—without the big commitment.
In this engaging, hands-on course, you’ll learn:
What User Research Is and Why It Matters: Discover the role user research plays in shaping products and strategies, helping teams make customer-centered, data-driven decisions.
Choosing the Right Research approach: Understand the range of methods and how to select the most appropriate to your goals, whether for qualitative insights or quantitative data.
Leveraging GenAI in Research: See how tools like ChatGPT can help with research tasks, from transcription to summarising findings.
Managing Stakeholders: Get practical tips on sharing insights that resonate with stakeholders and drive action.
Whether you’re cutting through the noise around user research, trying to make sense of your analytics, or just exploring the basics, this session will build your confidence and practical skills for real-world results.
Location: Platform 94, Mervue Business Park, Galway
Interested? Email us to let us know and we'll set a date!
NEW!
Join us in person for this practical, hands-on session where you'll discover the discipline, the process and trustworthy methods and tools you can start using right away.
We keep groups small (maximum 10 participants) to ensure everyone gets the attention they need and their questions answered.
User Research fundamentals
Learn the end to end user research process, develop a strong base from which to conduct research through to robust insights.
Entry level course
Learn to generate clearer, more thoughtful answers from your qualitative research participants.
Improvers level course
our custom courses
We can create the perfect, custom course for your organisation, your people, your industry.
Whatever the learning that you need, be it "researching in multiple countries and languages", "testing with children", or anything else, we can create the right course for you, with the specific materials and subject-experienced instructors that fit best your needs thanks to our international network of industry-specific researchers and our experience at creating high impact instructional content. We can also offer our courses in French!
