Our User research courses

Whether it's surveys, interviews, ethnographic observations or product testing with users ("user testing"), user research done well looks easy.

Under the surface, it is a complex, rich discipline that requires proper training and support for researchers so they can provide their teams and organisations with the most robust, substantiated insights. 

We are keen to create strong researchers, who in turn help make better products and services.

Our training courses and seminars are intense yet fun. They're engaging, make participants tap into any pre-existing knowledge or experience, and aim at creating long-lasting, useful knowledge that is immediately applicable to their work.

Offered live-online (not pre-recorded) or - and that's our preferred format -, in-person, our courses are designed with different learning styles in mind. We aim to support learners in all their individual learning styles. We welcome people who need to learn standing up, or moving, or who need to be shown, not told, or who need time to process or who need to ask lots of questions. We adapt to needs and topics of interest of the participants, and aim to complement any pre-existing knowledge. 

We believe people already have some knowledge and understand before they even step into any classroom, and aim to have them leave with a stronger, more coherent knowledge and applicable skills.

Our User Research Group Courses

User Research fundamentals

Learn the end to end user research process, develop a strong base from which to conduct research through to robust insights.

Entry level course

Learn to generate clearer, more thoughtful answers from your qualitative research participants.

Improvers level course

our custom courses

We can create the perfect, custom course for your organisation, your people, your industry.

Whatever the learning that you need, be it "researching in multiple countries and languages", "testing with children", or anything else, we can create the right course  for you, with the specific materials and subject-experienced instructors that fit best your needs thanks to our international network of industry-specific researchers and our experience at creating high impact instructional content. We can also offer our courses in French!