user research done and taught
We are a user research consultancy. When users and customers are misunderstood, that creates business risk. We provide unbiased, meticulous research services that aim to clear uncertainty and bring reality to stakeholders so they can take executive and strategic decisions based on robust data.
We can conduct research on your behalf on your existing customers or users, or in early-stage innovation projects on potential or future users, and also coach or train individuals and teams in user research processes and practices. We provide research that works particularly well with approaches such as Design Thinking, Continuous Discovery, Design Sprints, Lean Startup, Customer Development, SAFe (Scaled Agile Framework) and Agile methodologies amongst other.
Researching your users
When users and customers are misunderstood, it creates business risk. We provide unbiased, meticulous research services that aim to bring reality to you so you can take executive and strategic decisions based on robust data.
Coaching your teams aND PEOPLE
Building a user research competency is an organisation is hard work. We can help by providing in-house coaching and training that consolidates practices and processes, and improves fluency in research across the entire organisation.
Teaching and training
Research done well brings clarity to businesses. We are training providers with a long experience in helping people learn and understand immediately applicable business skills through interesting and enjoyable classes.