User Research Improvers COURSE

Learn how to make the most of each step in the research process to end up with the most robust and helpful data.


This (real-time, not pre-recorded) course aims at taking the end to end research practice of participants up a notch - or more. It's designed for people who have already been doing research themselves, yet feel they're not fully at ease with all steps, or they could be missing a few skills. For people with no experience of research, we recommend starting with the Fundamentals course.

Starting with a review of the fundamentals, we will look at all steps of the process, from brief to participants recruitment to conducting the research through to analysis of data with different lenses or perspectives, and spreading the research in an organisation. This course will noticeably help participants get a panoramic view of how to get to good research that really benefits the organisation commissioning it.


Course format and fees

This improvement level course is delivered either as

Certificate of completion

A digital certificate will be provided after full attendance of the course, ready to be added to, for example, LinkedIn. 

A paper certificate will be handed over  to participants of the in-person courses or mailed for online participants.